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Fierce Conversations:
Achieving Success at Work & in Life, One Conversation at a Time
by Susan Scott
Hardcover - 288 pages (September 2002)
Viking Adult; ISBN: 0670031240
Book Description
Fierce Conversations illuminates the path to a new degree
of authenticity, a new way of expressing who you are and what you
believe as a person and a leader.
Susan Scott has spent sixteen years training clients in the art
of fierce conversations, empowering them to achieve exceptional
results through transforming dialog. As she explains, succcess increasingly
hinges on engaging colleagues, customers, friends, and family in
ways that interrogate reality, provoke learning, tackle tough challenges,
tap our deepest aspirations, and enrich relationships. Fierce
Conversations shows you how, with the principles, tools, and
stories to take you step-by-step through your first fierce conversation–with
yourself–and on to the most challenging and important conversations
facing you. Susan Scott teaches you how to:
- Overcome barriers to meaningful conversation;
- Expand and enrich the territory you explore with colleagues,
friends, and family;
- Explore issues by mining for increased clarity, improved understanding,
and impetus for change;
- Confront challenges with courage, compassion, and skill;
- Leverage new skills for frictionless debate;
- Handle strong emotions–your own as well as others'; and
- Build breakthrough relationships with colleagues, clients,
friends, and family.
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